New e-learning for paint store personnel

Discover our new e-learning NCS in Paint Stores.

With NCS – Natural Colour System as a tool, your staff will quick and easily learn how to guide customers to colour decisions. In this e-learning, we will be covering the ten most common questions that customers ask in a paint store. These can be questions such as: “I would like the same colour in my room as seen in this picture”, or “I am looking for a colour to match this wallpaper”.

NCS in Paint Stores consists of four chapters. During chapters 1-3, we will lay a foundation of colour knowledge. Here, we will learn about colour design principles and why a colour may look different in different settings. In chapter 4, we will dive into the 10 customer cases, and learn how to solve them. This e-learning is covering both interior and exterior environments.

Learning goals:

• Handle the most frequently asked and tricky questions from customers.
• Guide customers to accurate and quick colour decisions.
• Become confident in how to get the desired colour result.
• Understand how colour may look different in different settings.
• Learn about colour combinations and design principles.

Details:

• 4-hour online e-learning.
• Video lectures, combined with self-training exercises.
• Works on computer, tablet och mobile phone. Internet connection needed.
• Access during 90 days.

Below, you can watch a video where we demonstrate a common customer case:

Please contact us if you would like to receive more information about NCS in Paint Stores by filling out this form: